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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Very good service, all arrived ok.... ...Terry D
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Fast and prompt service.....many thnks... ...Yaaseen Tinkouree
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All is ok, the delivery cost is a little high.... ...Chan Wai Yin - William
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These guys are great. Most responsive service I have had from any company for years. ... ...Mike Poulson
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Very pleased with the service from MyTub. Checked that the part that I needed was in stock. Ordered online on Friday and received confirmation of delivery date. The part was delivered on time on Monday morning. Couldn’t be happier. ... ...Christopher Peters
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Competitive price. Quick delivery. Though i completed the order online i called to check stock and ref I spoke to was very friendly Smooth transaction. ... ...Mill Lane Veterinary Surgery
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed !... ...Debbie Parr
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Thank you
Please do not send anymore emails... ...John McMullen
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