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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class.... ...DARREN BAILEY
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ... ...ANTHONY NASH
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning.... ...Bryan Roberts
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Excellent service, will use you again
Thank you
Delme Laugharne... ...Mr J D Laugharne
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Great company can not fault it in any way great service many many thanks regards from Terry ... ...Terry McNicholas
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first class service no complaints... ...martin jones
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Very happy with price and delivery time. When I tried to pick up at Plumb Center they did not know who you were and denied any knowledge of my order.Web site needs better search and navigation do that you can home in on each product easier.... ...Andrew Nangle
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Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
... ...Jonathan Atkins
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Looks good, arrived when you said. Thanks... ...Terry
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The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!... ...Angela Draper
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more reviews... |
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