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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work.....
...Neil A Mearns
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again...
...Fenwick Ltd
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ...
...Paul Hickling
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Excellent service!...
...Chris Nickolls
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Satisfactory service in everyway...
...George Haisman
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again....
...Brian Collins
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excellent price and speed of service. very impressed...
...THOMAS SOUTH
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...
...Stewart McGrath
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more reviews... |
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