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Great service. Helpful staff!... ...Brett Gascoigne
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.... ...Adrian Cruceru
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Really good service and quick delivery, would definatly use again.
Regards
Iwan... ...Bastable Electrical Services Ltd
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.... ...John Burrell
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.... ...Peter Hull
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Great service. Arrived on time. No hussle.... ...Basel Abbas
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger... ...ROGER JAMES STARMORE
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ... ...Alison Findlay
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I will be buying through MyTub again. I appreciated the personal touch when there was a query about the delivery of the items I had ordered. Items arrived as promised and in perfect condition. Many thanks.... ...Martha Turner
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more reviews... |
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