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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!...
...Daniel Hoyle
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended....
...MR RAYMOND C CLARKE
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I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service. ...
...MR STEVE TOMLIN
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
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...Carolyn Harrison
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new....
...Michael Sandison
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Good service. On time and as required...
...John Chester
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Hi,
Ive have used mytub several times for Bathroom and Heating. Prices are very competitive. Excellent and polite communication plus quick delivery. You should give them a try.
Tony
Loughborough...
...Anthony Shaw
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more reviews... |
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