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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items.... ...P Saujani
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Thank you.
The shower tray you sold us is a great match and looks great.
... ...Malcolm.
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Briilliant service thank you very much. Good communications.... ...Amanda Cairns
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Great price and helpful communication after order placed. Although there was a slight delay due to stock problems the item has now been received well in advance of the original estimate. Very happy with the product and the service received.... ...John Hughes
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Item received exactly on time, many thanks for great service ... ...Ann Douglas
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them...... ...Eric Robotham
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you... ...victor weatherly
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Very Happy - the product arrived the day it was meant to, and although we werent home, they came back with no fuss and redelivered.
... ...Glen Keller
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!... ...Tracey Eve
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more reviews... |
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