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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ... ...Keith Nolloth - Keith Nolloth Garden
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Most prompt and friendly when I was negotiating a different delivery address... ...SM Hedworth
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Competitive prices, good communication though delivery time was longer than initially expected.... ...europarts eng
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Checked deliverystock out of hours and still got a quick response. Spares were genuine and competetivly priced. 48 hours between ordering and delivery using standard P&P. Good service Thanks! Missus now off me back!... ...ColinKelsall
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ... ...Mrs Susan Smith - Luxtimeuk
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone.... ...Walter Lamb
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Excellent service it arrived on the day I was told , 5* ... ...miss sarah lee
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Very impressed with service . Most suppliers just indicated the part was obsolete. You came back with a further request and searched for a replacement part which worked fine. For an on-line supplier this was explementary service . Will certainly recommend to other gas engineers.... ...Michael Lukey
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Very good service and a good price. I would deal with My Tub again.... ...George Vince
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more reviews... |
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