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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Very good service and a great price on a difficult to source product...
...Mark Pountney
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100% excellent service, fast, efficient and friendly would definately recomend and use again....
...John Garlick
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A really efficient service locating a hard to find component. Good communications and fast delivery....
...Allen Hardman
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Prompt service, securely packaged, would recommend and use again. ...
...Steve Cotton
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends....
...Lee Alan Fordham
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I wished to order 1 Twyford Pan Connector P Trap Wf1240wh. The item was hard to source or, when sourced, delivery times were longer than I needed. MyTub were excellent both in communication, delivery date and service. I would definitely use this company again....
...Bernadette Scragg
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Good Service, I was able to identify the correct part and they arrived promptly...
...Henry Peat
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Product delivered in a few days at a reduced cost from list. Good service....
...David Knight
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All ok. Delivery very slow though....
...Gary Quest
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more reviews... |
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