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Excellent service all round, very helpful on the phone in sorting out the order....
...EDWARD
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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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When I placed my order there was an initial blip with regard to delay in the delivery date However, this was very quickly resolved. The interest for the customers needs was noteworthy and reassuring.
Two members of the staff need special mention--- Deborah and Christine whose dedication to my requirements was exceptional. THEY ARE BOTH A CREDIT TO THE COMPANY and need recognition....
...Ram Tiwary
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best price on or off line many thanx...
...james colebrook
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PERFECT,EASY TO DEAL WITH ,PRICE SPOT ON,DELIVERY SUPERFAST.
THANKS SO MUCH ...
...dave sorsby
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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A very fast and efficient service.would have no hesitation to use again....
...michael crow
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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good product long a long wait for delivery...
...david pitchford
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Good comunication but no dilivery on time.
------------- ------------------------- -------------
Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub...
...Sahid Nan
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