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Exceptionally efficient : web site order to delivery...
...AlixPartners Ltd
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!...
...DAVID JACKSON
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The replacement shower enclosure arrived yesterday and was in good condition. Many thanks for all your help - you have been very efficient and polite throughout and I wouldn't hesitate to use your company again and recommend you to others. The shower is looking great - yeh!...
...Libby Brennan
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excellant service part fitted and woking...
...trevor brown
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!...
...Tracey Eve
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Order was received yesterday and the product is great - now I know that this model is the correct one, I’ll be placing an order for more units.
Thank you...
...Monique Rodriguez
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ...
...Mrs A J Rippingale
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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