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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.... ... A Greene
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Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you.... ...Daniel
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
... ...matthew larsen
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Thank you for the toilet handle it works perfectly. The wait was a bit long but
acceptable. I think you should add the vat on before adding the postage.
It beats having to have a new toilet fitted.... ...Mrs Eileen Smith
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Good customer support. Item delivered as per your instructions. Thank you.... ...JENNIFER HARRIS
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.... ...Michelle Phillips
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slow delivery, moderate price, not over impressed.... ...mike trask
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Best price on internet and great communication throughout.
Highly recommended. ... ...Simon Warner
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My complete order arrived on the day specified. Thank you too for keeping me updated on the progress of that order. Much appreciated. ... ...Peter Button
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more reviews... |
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