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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts....
...Sam Plumbe
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Once again, very satisfied with cost, service & communication. Many thanks....
...M.E. Williams
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company....
...Simon Morris
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Delivery was on the day stated and from ordering to delivery was only a few days . Excellent service...
...Barry Jury
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you...
...Trevor Cullen
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you need to improve your delivery times. Had to wait a month, just not good enough. ...
...Chittaranjan Pillai
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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Service excellent, no problems with delivery of the items. Happy to recommend. Also happy because parts ordered were for an old fire and many pieces obsolete, yet you still had in stock thankfully! Will definitely use again when need arises. ...
...Debbie Cornelius
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Good service again. Got the items on time.
They were, however, slightly different from my last purchases plastic container rather than a material one. I was concerned that they would not fit the caldensate unit. Fortunately, it did fit and appears to be leak-free. Will keep an eye on it....
...gavin johnston
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