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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Very good service and no complaints-thank you....
...Rufus Moore
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Took a while to receive but i expected that. Goods arrived as described....
...Allan Docherty
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Exactly as dscribed. Item delivered quickly. Thank you...
...donald clark
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You provided a very quick and efficient service, thank you...
...J.Horton
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You asked fora review which I am pleased to give. Not having used your company before and finding a couple of days before Christmas that I needed a spare part for my fire, I came across your name as suppliers of the part.
I duly ordered this part and was so pleased with the service I received and took the trouble to comment on your excellent service at that time. Imagine all the hustle and bustle of the Christmas period, delays, etc. with transport generally - BUT - your firm came up trumps and delivered the spare part before Christmas - much sooner than expected, particularly when the delivery date was projected for January. Well done and thank you. I would not hesitate to use your company on another occasion....
...Evelyn Moore
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Thank you so much for my order, which I was really happy with and the delivery service was 100%....
...Joan Stockton
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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On the phone, the respondent was not up to speed, but said to email, which was prompt and accurate....
...Ed Sirett - Make Do
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