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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know....
...Miss Danielle A Johnson
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Very good service- the shipping cost went up because of the end supplier. The gentleman at Mytub was so apologetic and was more upset than me about the increase! He is an asset to your business. The shipping was also very good and arrived as forecast....
...Michael Ascherl
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I originally found someone cheaper but I couldnt get through to the other supplier so I ordered from these guys. However before I ordered I asked them to price match the other supplier but I didnt really receive a price match.
I placed the order on Tuesday and it was supposed to arrive on Friday but it arrived on Monday. But the weather was not ideal so that may be an excuse for the slight delay....
...London Building Maintenance Ltd
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks...
...Anthony Hill
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Item delivered quickly. Good service, but delivery expensive to NIreland....
...James Morrison
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Excellent service...
...basingstoke hospital bnhft
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Received my order earlier than expected - brilliant. First time to have used this
website and if need be will look around again. Waiting for my son to fit the part
but looks the right thing. Thanks Christine!:...
...Len Llewellyn
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Great service and pricing. NO.1 supplier for me....
...Martin Paul Augood
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Good reliable service and products would recommend....
...lesley
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more reviews... |
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