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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
... ...Sol Goodall
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service and delivery were impeccable.definitely use them again 1010
... ...allan davenport
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
... ...Jennifer Killick
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy... ...GUy Barker
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ... ...Graham Smith
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Prompt delivery, genuine spare, many thanks... ...David Gee
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Excellent value, with equally good delivery.... ...Michael Whitehouse
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ... ...Mr Giles Batchelor
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.... ...Mrs Brenda Bell
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ... ...a f plumbing and heating
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more reviews... |
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