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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa...
...David Morris
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Thank you for excellent service. The bath came very quickly and I was well informed about delivery....
...LESLEY HILARY PEACOCK
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Great prices and excellent delivery service, will use My Tub again...
...Sandra Coxell
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Delivery was very fast even for the item shipped to the Philippines. Placing the orders were very easy. ...
...RUFINO B. TIANGCO
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I am delighted with the products purchased and the very excellent service received from you.
Many thanks. ...
...Adedapo Olugbile
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub....
...John Pattison
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Great service...
...Mrs A M Jones
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Excellent communication, efficient service, product as described...
...David Trippett
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Great service and great pricing. A pleasure to deal with, especially after suffering some truly abysmal service from a LoughboroughLeicester based bathroom supplier. I wouldnt hessiate to recommend them to others....
...James Harrison
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Very quick and efficient service kept us well informed at every stage...
...R J Malton
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more reviews... |
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