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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Very pleased with the service and delivery. Everyone I dealt with was very helpful....
...Rob Gibson
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excellent service agents also very helpful thanks....
...MR LAMI EL-NAKIB
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My tub were quick and efficient at processing my order also
Were very good at keeping me informed of the status of the
Order
The only thing I felt a little misleading on the Internet
Was they put in big bold type the price of one carbon brush
As the price I thought was a pair as you usually buy brushes
In pairs, so I had to pay more postage and ring for the other
Brush.
Can you please change your browser content to stop people
Purchasing one of the product and thus save duplicate p&p.
Thank you.
...
...Paul Carter
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Materials arrived at the right place at the right time at the right price
what more could be asked for...
...Richard Kirton
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Prompt service.
Delivered part that other stockists said they could not get....
...Thomas White
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much....
...Mrs S.W.Allan
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The young lady who helped me , Jeanette , displayed customer care and a willingness to assist so rarely seen these days. She has a pleasant attitude and nothing seemed too much trouble. Thank you !...
...Len Burton
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thanks for a very fast delivery ...
...abarker
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many thanks my order arrived as stated a very good and reliable service...
...Dennis Head
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more reviews... |
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