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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks....
...Dave H
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!...
...Ian Cameron
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Great service, respose time to email,price and delivery excellent....
...PAUL ASHURST
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...
...Roland Hill
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers....
...GEORGE SHEPHERD
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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I ordered this sink on line and prepaid the cost . I was pleased to see that delivery charges had not been added. The sink was delivered within 10 days directly to our address. All in all, an excellent service which I would means I will definitely use MyTub again....
...Christine Angelillo
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Great item at a great price, Delivery time could be improved....
...Roger Bushnell
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First class as ever...
...Ondemand Plumbing
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