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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed....
...Mr David John Fallon
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Fast reliable service. When an issue arose with a damaged bath delivered direct from their supplier this was impressively resolved and the bath was replaced the following day - brilliant!...
...Richard Stevens
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Hi,
Item delivered in good order very quickly, excellent service.
Thanks...
...David Smith
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A delay with supply - but kept fully informed of issue - good price for item - will use again...
...Donald Fisher
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service....
...Natsanet Mehari Haile - Focal Point General Trading LLC
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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Good straightforward ordering of what turned out to be a difficult order to complete because stock held in Spain nothing to much trouble kept informed order delivered in reasonable time frame in excellent condition well done mytub!!!...
...R beesting
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!...
...Lynn Hunt
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,...
...Chris
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