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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...
...Mrs Susan Smith - Luxtimeuk
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I was very impressed with the way you dealt with my order, quickly and efficiently I dont usually order over the internet. Your price was also competitive especially as it included free delivery. Overall very pleased I ordered from myTub....
...Ann Rye
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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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Perfect! Just what I needed and prompt delivery.
Thank you...
...Alan Vass
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I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you...
...Craig Myers
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Absolutely fantastic service....
...Paul Wilson
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a good all-round service, thank you for the swift response....
...Alan Ledger Coops EMBS
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Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate....
...Charlie Morriss
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
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...Nicholas Undrell
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Part delivered as informed, good service, will use again when required.
Thank you.
Martin. ...
...Martin Doody
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