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Dear Sirs,
I have had two orders with you, both now delivered. The first one was somewhat delayed and on the second one, over £25 and hence postage free, an attempt was made for me to pick the order up myself or pay extra for a carriage charge due to distribution. I queried this and it was withdrawn and some free tape included with the order. The people I dealt with via email were prompt and polite in their responses.
Kind regards,
Paul Kelly...
...MR P KELLY
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience....
...Adrian Cruceru
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fantastic service - my shower supplier plumbcenter said the item was unavailable yet my tub found the item made by plumbcentre..! and sent it to my local plumbcenter branch - jeanette from my tub was very helpful and i would use them again...
...chris exall
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Thanks its now arrived. Please thank deborah for chasing it down before the weekend....
...Geraldine Smith
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ...
...Eric Boreham
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Good service, order received in time stated....
...william arnold
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products....
...Morgan Barker Plumbing
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Great service. Helpful staff!...
...Brett Gascoigne
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ...
...Kate Lim
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ...
...Mr Brian Green
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more reviews... |
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