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After trawling through their website, I eventually found what I ordered. I was instructed to E-mail them to obtain a delivery date. They responded that they no longer stocked that product. However, they offered a similar product. I placed my order. Jeannette and Christine were very helpful. My product was delivered after a few days but it was the wrong size. It took longer than the 3-5 working days advertised.
Both the plumber and tiler had begun working on the en-suite and we thought that we would have to wait a few days for the door but the assistant, Christine very quickly dealt with the issue, ordered the replacement, which arrived the next day. This meant that the plumber and tiler were able to complete the job without delay. Thank you Jeannette and Christine, in my mind you are bo... ...Ms Gavin
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks... ...Thomas Guy Evans
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles... ...Martin Gillard Vigo Limited
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery... ...Kenneth Roulstone
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Excellent service. Great price... ...Mark Spence - Aztec Adventure
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Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you.... ...Carla Swinand
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ... ...Mark Blinman
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Good and very fast Delivery to Germany. Everything was very good.... ...Oliver Sandner
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.... ...Bruce Armstrong
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again.... ...Bob James
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