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Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service....
...Andrew Evans
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Everything good but the bag was a rather big for the contents....
...Paul Drakes
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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I did wonder when I had an e-mail delaying delivery confirmation for a week, but 3 days later delivery was was confirmed and Sunvic valve and actuator arrived on the day quoted. I will have no hesitation in buying from you again....
...Brian Cox
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Very good service my items were delivered early in the morning. Thank you. I would recommend you for for a great service....
...ta Moira Tonna Designs
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Many thanks for your prompt and efficient service.
John.
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...JOHN BRAITHWAITE
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Excellent service. Thank you so much...
...Helen Murray
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Great Communication, prompt delivery, well packaged hope to do more business with...
...Lee Matthews
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Very fast delivery and genuine products....
...c waterman
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