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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
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...Sol Goodall
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many thanks for my filter received on schedule,
excellent service....
...Roger Vernon Bird
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service, advice and guidance excellent thanks - prompt delivery too...
...andrew mackenzie - speyside trust
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Excellent service, regular updates given on delivery. Email contact easy and very efficient....
...Michelle Phillips
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Great Service, Very Promp, reasonably Priced.
Thanks Envirojet...
...Samuel Lupton - Envirojet
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Prompt and efficient service, just what you want. Will be happy to recommend to others....
...Colin Newlyn
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future....
...T SMITH
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Great service, parts arrived on time and they were correct, thank you....
...david jude - david jude
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Simple ordering system and prompt confirmation, updates and delivery. ...
...Louise
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more reviews... |
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