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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
... ...Mrs Karen Simcoe
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All good. Arrived when promised and was the best price we could find.
... ...chris daw
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy.... ...Peter
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recieved with thanks... ...mitchellspipeservices
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Bath panels exactly as described. Speedy delivery -a day earlier than confirmed. Fortunately I was in to accept delivery as message re phoning before delivery was ignored.... ...Margaret Goodwin
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Very pleased with overall service. Good practical web site.Helpful with delivery window.... ...Peter Grainger
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ordered Fernox Alphi-11 5Ltr antifreeze and protector. free delivered 2 days and price was on average £14 cheaper. 5 star service highly recommended... ...stephen richard draycott
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.... ...Bob Harley
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Great, prompt service.... ...Tracie Lewis
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more reviews... |
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