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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory...
...Cedric Ashley
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece....
...Phil
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...
...fiona atkinson
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Good speedy service with no hitches. I just worked....
...John lawson
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Delivered on time, correct item, ok price....
...Terry Daniels
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goods arrived on specified date, in good condition - thanks...
...Henry Tillotson
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I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified....
...Bruce Armstrong
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott...
...W. K. Scott
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Great service,prompt delivery great company to deal with....
...Ian long
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