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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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goods received okay, I shall order from you again.
Merry Christmas
Mr Wells....
...Kenneth Wells
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Excellant service!!...
...Karen Sykes
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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much....
...David Paterson
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary...
...sea designgroup
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very good fast service. ...
...chris towle
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Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price....
...d collison
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!...
...Morag Dobbin
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Order received and delivered as quoted. Very Good service and thanks....
...Oxford Instruments Ltd
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Very easy to use the website and great prices compared to other sites. Very prompt dispatch and you kept me informed of progress at all stages. A great find!...
...Mrs R HolmesHenderson
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more reviews... |
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