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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks.... ...Jennifer Morris
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Good service, order arrived within a few days.... ...William Bennett
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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An excellent company to deal with, helpful and very prompt to respond to any query
... ...Mr John Shorter
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Excellent service very friendly staff ... ...Geoffrey Tobin
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International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.... ...Scott Pattison
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The item arrived the day after ordering. Fast service. ... ...Loggenberg plumbing
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Efficient, knowledgeable and keenly priced - what more could you ask for!... ...John Cruickshank
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cannot fault service, delivered on date arranged.... ...william harper - Mr
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
... ...Petes Property Services
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more reviews... |
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