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fast good service.thanks.... ...jeremy riley
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..... ...Neil A Mearns
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Very efficient and helpful thank you ... ...Peter Brayton
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Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended.... ...Tim Mitchell
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
... ...Emily Phillis
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Swift delivery as promised. Very helpful staff on chatline... ...Mark Edgar - Lincolnstudentlets
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Wow, Item arrived at my house next day even thou I only ordered after 5.30 pm . Thank you for speedy delivery. I will defo be buying from you again. John... ...john bradford
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day.... ...Mr CJ Wynn
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks... ...David West - Elco Building Services
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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