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Many thanks once again,superb service ,parts delivered on time.
Nice to deal with a good team of people who care....
...Moordown Gas Services
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excellent service, all you want from an online service. thank you...
...tim
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again. ...
...ian whitchurch
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Every think is ok thanks...
...stewart norris
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Great service and superb on price, 5 days to deliver and delivered everything on time...would highly recommend. ...
...Shakib Latif
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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THIS IS THE FIRST TIME I HAVE USED MYTUB BUT IT CERTAINLY WILL NOT BE THE LAST. THE SERVICE WAS PROMPT AND THE VALUE WAS AMAZING, EVEN MY PLUMBER COULD NOT OBTAIN THE GOODS AT THE PRICE I PAID.
THANKS AND I AM GLAD I HAVE FOUND YOU.
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...DEREK
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order....
...Alan Pickwick
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey...
...Tracey Mahaffey
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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