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I purchased a fixing set for an existing shower. I only needed 1 part which to replace a Brocken part. I paid for a large amount of parts that I do not need. The various parts should be available as individual parts. ...
...Alasdair Fisher
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks...
...Thomas Guy Evans
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Thank you, for your super fast and great service. ...
...Inayat Khan
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Received excellent service and communication in up-dates on delivery details. Product was as expected....
...Mrs Margaret Hodge
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Good price and very good service quick delivery
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...Steven parvin
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell...
...Richard Avenell
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Good fast service...
...Paul Griffiths Arc Electrical
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced...
...MARTIN SEYMOUR
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