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From start to finish mytubs customer service has been excellent. I was kept informed every step of the way when my item had been posted up to the point where it had arrived at the pick up point. Thank you for a smooth and fast service.... ...James Duckworth
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As always, excellent service and prices.... ...John Cruickshank
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A perfect item with fast efficient delivery.communication and service excellent.thank you.... ...MR PAUL KIME
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excellent price and speed of service. very impressed... ...THOMAS SOUTH
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Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.... ...Sonia Weston
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Good straightforward efficient service... ...Arwel Jones
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
... ...Glebe Services
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Good service,would be happy to purchase from My Tub again... ...J.D.Gillam
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text... ...stephen - SW Mechanical Ltd
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