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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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BRILLIANT SERVICE!!! Kept us informed all along the way and you have helped Adlington Hall keep warm at a very crucial time for a Grade 1 listed building. Thank you and hope we do business again. Merry Christmas... ...Stephen Jones
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Great service - excellent communication. Goods delivered as requested.
Many thanks... ...Wayne Crickmore
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Thanks for the prompt delivery of our dwasher hose. It was a pleasure to do business with you.
Regards,
Jean-Marc Bechard... ...Jean-Marc Bechard
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Arrived fine and worked perfectly. No problems. Thanks
... ...Stewart Cross
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Extremely pleased with service, good communication and quick delivery. Thank you!... ...Patricia Peace
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!... ...mike Clark
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Very helpful service. Found obscure tap valves for me. ... ...Steve Williamson
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parts arrived as ordered on the day promised what more is there to say... ...john hall
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again.... ...Mr John Fullerton
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more reviews... |
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