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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you...
...Vivienne Forsyth
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan...
...Alan Wing
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You have cancelled my order without explaining why...
...Colin Harrison
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Have received the part ordered and have fitted it. Works well so far. Thanks for the prompt service. Will use you again....
...Brian Collins
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn ....
...Mr D.M. Fenn
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Great service, thanks...
...paul humphreys
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Brilliant service helpful staff and a fast delivery....
...Mrs IA BRUNSKILL
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I AM VERY PLEASED WITH MY ORDER AND WOULD USE YOU AGAIN...
...Joyce Farrington
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Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied....
...James Ball
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