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Excellent first class service - received within 2 days 0f ordering - will certainly shop again...
...Alan Lancaster
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early!...
...Alan Marriott
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Very easy ordering, delivered as promised, emails helped me track the orde....
...Mrs C E Rodgers
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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Very prompt replies. Good service. Slow despatch explained by company. However I felt the price for postage was exorbitant and would not shop again for this reason. ...
...Carina Campbell
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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very good service went out of the way to source parts from across the country.
delivered quickly - I would have no hesitation to use my tub again....
...Paul Rogers - Mr
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Excellent! Very impressed. Very happy....
...Robert Wakefield
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again....
...Phillip Edwards
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed!...
...Mike Cheal
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more reviews... |
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