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The ordering process was straightforward. Items required were easy to find. Prices were competitive. The part delivery items were recieved promptly, and the remaining item as soon as practicable afterwards. Email communication was clear and thorough.
Thanks again... ...George Bajan
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Excellent value - no hassle ordering.... ...M R Rutter
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Regular updates on the progress of my order, arrived when planned, great service!... ...Nick Hemmings
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Hi got order okay and we are fitting parts this week. Thank you for prompt service... ...Muriel Douglas - Morland
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ... ...Darren Plowman-Read
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The items were delivered quickly and were well packaged. The delivery driver was very polite and I would definitely order again from mytub. Many thanks.... ...Mrs Joanna Littlejohns
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Item received.
Thanks for updates.... ...Joanne Keohane
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
------------- -----------------------------
Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub... ...Xiaobao CHEN
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Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too... ...Shaun Wray
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.... ...Frances Burt
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