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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Thank you we received our order, with good customer service.
Thank you...
...karen hounsell - kennet court
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!...
...Leandi Roelofse
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Goods delivered as agreed. Excellent service. many thanks....
...Bryan Pope
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ...
...g r hawes
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1st class service Thank you...
...Mr G Robinson
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Thank you for a great service, when its still so rare to get it! You kept us updated from start to finish with the order and it arrived whe you said it would. We will defintely use you again. ...
...BDP
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch...
...Mike Veitch
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Hi,
Ive have used mytub several times for Bathroom and Heating. Prices are very competitive. Excellent and polite communication plus quick delivery. You should give them a try.
Tony
Loughborough...
...Anthony Shaw
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