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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ... ...Steve
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Great service,prompt delivery great company to deal with.... ...Ian long
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Good, quick and efficient service... ...Paul Lerigo
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.... ...John Carnall
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson... ...walter anderson
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had.... ...Fred Gray
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Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.... ...Robert Elward
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Top class delivery even with a mix up of Postcodes on my behalf.
Thanks for the prompt delivery... ...Kenneth Roulstone
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended.... ...Warren Gilbert
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more reviews... |
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