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Very happy with the prompt service.... ...JEREMY TONKIN - RWC
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.... ...Frank Alden - ArcusFM
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Brilliant service, very happy... ...NEIL VICARY - BRYEN LANGLEY LTD
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks... ...Richard Gough
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Thank you
Please do not send anymore emails... ...John McMullen
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Parts exactly as ordered and good delivery, greet job.
Many thanks... ...Dr H. Williams
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.... ...Graham Brackpool
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It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks. ... ...gavin johnston
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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