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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Product arrived as predicted and in order. Many thanks...
...Stewart J Muir
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The goods were delivered safely nice and early this morning, bang on schedule. Great service from all involved, thank you....
...A F Leader
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Item arrived earlier than expected. Easy to fit....
...CLM Fleet Managment PLC
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We’re very pleased with our purchases. The service we received from yourselves was excellent....
...Jane Middleton - Mrs
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Excellent service would recommend a
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...Chris hughes
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Pleased with service, would use again , value for money....
...Mrs Norah Powell
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Fantastic support for a faulty showerhead. Delighted. ...
...Gerard Fradley
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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