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great service ,kept informed about delivery would use again...
...ALAN M KIRTLEY
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items....
...Damian Adams
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks...
...Pike Martin
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...
...Mrs
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...
...Mrs Jane Greenhalgh
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much....
...A.BRYANT
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Good value for money, good communications but very long delivery times compared with similar companies....
...Peter Mayer
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough....
...Jane Franks
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place...
...Andre Botherway
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Ordered 3 bottle gulley plugs that weren’t in stock but I knew about, was kept uptodate of when my order was to be delivered and it was exactly on time , would use My Tub again for parts, well pleased with them ...
...John - Bethel
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