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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Very helpful and excellent service- many thanks
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...Martin Downes
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you....
...Julia Horne
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Excellent service from initial enquiry through to speedy delivery. Thank you....
...Darren Plowman-Read
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Thank you for your prompt sevice, cannot fault you!!!!!...
...Mrs L S Ward
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp...
...Hilke Hasenkamp
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Part sourced and delivered as promised on due date, thanks...
...Stephen Porritt
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very good service would recommend....
...norma bell
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good friendly service...
...Stuart Hofstetter
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more reviews... |
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