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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.... ...Jane Franks
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Order arrived at 1.05, many thanks for your help.... ...Michael Jones
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.... ...Colin Crow
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Good service,would be happy to purchase from My Tub again... ...J.D.Gillam
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.... ...Peter Short
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Fantastic price great service and product great 1st class service all round will be using again... ...Steven saxon
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All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve... ...SILEX LTD
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub.... ...Paul Hinton
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.... ...Andrew Seaton
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