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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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Fast delivery thank you.... ...Shirley stacey
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Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull.... ...Bharat Gorasia
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Good service. Completely satisfied.... ...Peter Ellis
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you.... ...David Rodgers
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy... ...GUy Barker
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A hard to find product was available off the shelf. No hassle, excellent service.... ...Philip Kolbe
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan... ...Alan Wing
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve... ...Brian Wilkinson
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I was very pleased with the service I received from My Tub both on the phone and the quick delivery.... ...michael dennis
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more reviews... |
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