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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks....
...Wendy Fagan
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Very pleased with the service thanks...
...D Brockley
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Everything perfect! Quality and price the best and delivery speed amazing.
On my favorites now!
David...
...David Pedder
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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Fine service, delivery as expected , in Denmark.Thanks....
...Poul Joergensen
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again....
...Charles Archibald
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Brilliant service. Very glad that I remembered I had used you before....
...Peter Groves
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No problems. Excellent fast secure service...
...Daryl mercy
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more reviews... |
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