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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...
...Eddie Mc Goldrick
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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it....
...John Mellon
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!...
...Paul Kohn
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Excellent service and excellent price - well done!...
...Terrence Wheatcroft
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Turned up on the date stated, it was the correct part which was fitted as per the video. The job was a good one and cheaper than other sites.
My first port of call if I need something similar. ...
...JOSEPH G FLAHERTY
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service....
...Anthony Lowton
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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Very good service. I shall use mytub again....
...Michael Williams
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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
------------- ------------- ---------------
Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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