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Although the product I ordered online seemed to be quite elusive when posted to me, I was kept fully informed about the delays and revised dates.
From my point of view the delays were not a problem and I would certainly use mytub again in the future.... ...Peter Barnes
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Products were good,
Delivery was extremely poor.
Was kept aware, but only after chasing Delivery Delay... ...Adrian Stevens - Adrian Stevens Plumbing
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig... ....
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Good service. Appreciated calls from delivery driver... ...Barry
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
... ...Mrs Karen Simcoe
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Excellent service... ...Kevin Kenny
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All delivered without hitch... ...Mrs Susan Marshall
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First class service but very surprised to receive the item in its normal factory box with no packaging to protect it... ...John kingston - J Kingston electrical engineers
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There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.... ...Alexander George Todd
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
... ...Gill Bushdyhan - Concept Chemicals
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more reviews... |
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