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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard....
...David Beck
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!...
...John Cruickshank
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Competative price, timely delivery
Customer service on a previous order also very friendly and helpful.
Many thanks...
...David West - Elco Building Services
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I was pleased with all aspects of the service provided. The item was as described on the website and was received on the date specified....
...Andrew Heyes
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
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...C D GREENFIELD
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire....
...Paul Darnes
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Order received, the part is OK and my carrier run perfectly. Thanks for all your services and your very good contact.
Bests Regards
Jean Pierre...
...HOAREAU Jean Pierre
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Excellent price and exception service. Thank you...
...ANTHONY TILEY
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Good communication about delivery. When I queried the product that was delivered compared to what I ordered this was replied to quickly and satisfactorily. Will use again....
...Peter Spurden
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Very slow and your updates were a waste of time as they contained no tangable information.
We waited and waited and all we were told was an estimated delivery date andor that our order was overdue. This went on for weeks.
Not very good, doubt Id use you again.
Regards, D. Brotherton
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Dear Mr Brotherton
Whilst awaiting obscure none stocked parts so obscure I don't believe another company is selling online we like to keep you informed that we are chasing the manufacture for delivery as they can take some time to come in. Sorry for any inconvenience.
Regards
MyTub...
...LOGIC MANUFACTURING LTD
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