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The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you....
...Victor Wattley
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easy and cheapest way to by boiler parts will use again...
...Alexander E Lawson
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Thanks to you all. Fantastic service !
My cabinet arrived exactly as stated but had an obvius manufacturing fault. You went out of your way to resolve the problem and kept me updated with progress.
Everything was done so as not to inconvenience me.
I really don't see how you could improve on your Customer Service.
It's been a pleasure doing business with you.
I shall definitely be back....
...Mrs Lorraine Lovell
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...
...A Randall
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Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again....
...Rachel
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date....
...Ms Helen G. Hughes
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Organisation was great & Delivered quickly ...
...Martin Doidge
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Excellent service. Managed to quickly source a rather obsolete part that others could not. Delivered very promptly....
...James Hill
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Very pleased with your swift delivery and updates of my orders progress. Have fitted the part as a repair on my clients swimming pool dehumidifier. The client was pleased with the speed of repair. Many thanks....
...Airwaves Engineering Service
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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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