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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done....
...Boyd Coughlan Ltd
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Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them. ...
...Mr. Gareth Heath
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Kept me informed as to delivery date and arrived on time. Thank you...
...Nick Amyes
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Great customer service and amazing delivery speed. Very impressed. ...
...Juan Jose Carlier - Inter-American development Bank
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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more than pleased with service kept me up to date all the way, would not hesitate to shop again...
...grahame mcdonald
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excellent service - couldnt fault it
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...cosmo leisure
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest...
...Christopher Guest
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Never heard of this site before, stumbled upon it whilst trying to find a relatively unknown shower screen.
On finding the unit, the site said it would update me as to availability, which it duly did, and then delivered next day, not bad !! Very simple to use and quick with it....
...ROGER FURZE
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Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help....
...David Martin
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